I help design and align policy with service delivery,
using specialist research and development techniques.
Once a Service Analyst for a healthcare technology service provider in Berkshire. Liaising with all levels of internal and external stakeholders to inform and design new healthcare services. Authoring and enforcing company policies by tailoring delivery to the needs of service providers and users alike.
I've also worked agency side and freelance as a UX Designer for large digital transformation projects and commercial services for online retailers.
What I've studied
BA Digital Media, specialising in Interaction Design.
Currently studying MSc Information Management: Business Analysis and Service Design
A bit about me
I like Islay whiskey, tweed and board games. I enjoy long distance adventure cycling and mucking about on boats. I don't know much about football, but I can show you some life changing music.